En caso contrario mostrará este mensaje,

aunque de momento solo mostrará este mensaje en paginas que estén utilizando campos de entrada de texto (input type=text o email) todo apunta a que en un futuro cercano todas las paginas deberán estar bajo protocolo seguro.

Para que nuestra página funcione bajo protocolo SSL necesitamos tener instalado un certificado SSL emitido por una autoridad certificadora.

New Features

• SDF-65167: Request List View Enhancements: Mark request filters as favorite, resize request columns, and view tasks and requests in a single page.
• SDF-67564: Revamped request history: Option to filter and sort history details of a request using various fields such as status, priority, mode, impact, and level.
• SDF-42517: Option to automatically close a request when approval is denied – i.e, if the approval status of a request is changed to the “Denied” state. This configuration can be done in Admin >> Request Closing Rules.
• SDF-65212: Option to merge service requests.
• SDF-65393: Email reply gets auto merged as conversation based on email header (in-reply-to header). This feature is enabled by default .It can be disabled through the Globalconfig Table in the database. [Parameter=AppendOnRequestReferences].
• SDF-63883: Live Chat for Users: Allow requesters to have a quick chat with technicians easily.
• SDF-65278: Advanced analytics integration for ServiceDesk Plus now offers reports and dashboards on change management module. In this update you will get-
  • An overview of upcoming and in-progress changes.
  • Insight into the CAB approval process.
  • Change management dashboard, CAB approval dashboard, business impact analysis and much more.

  Also, Request – MultiSelect additional fields are supported.

• SDF-28592: Refer settings of one site for configuring another site. Referring site follows the settings of the chosen site. Admin >> Sites >> New/Edit Site.
• SDF-65039: Option to configure the base delimiter. Admin >> Mail Server settings >> Delimiter.
• Note: By default, the base delimiter is ## and delimiter for each module is Request-RE, Change-CH, Problem-PB, Project-PJ, Solution-SO, Task-TA, PurchaseOrder-PO, PurchaseRequest-PR, and Contract-CO.
• SDF-67252 : Scan status with troubleshooting steps will be displayed in details page of SNMP devices too.
• SDF-51608: Option to list users who are deleted in the active directory. From this list, users can be deleted either manually or automatically.
• Note: Deleted user data from the remote server cannot be transferred to the central server.