Además de los bugs solucionados, nuevas funcionalidades, algunas de ellas buenisimas, como por ejemplo el sugerir automaticamente en el email de contestacion a la petición del usuario, una solución a su incidencia y las actuaciones en el sistema que haya planeadas en ese momento.
El upgrade es estable –verificado-.
Nuevas caracteristicas en esta version:
· SDF-56913, SDF-56916, SDF-57063, SDF-57337: Closure Rules of the Change Request is now
mandated stagewise i.e while completing each stage.
· SDF-56581: Auto populating change requester field while creating a Change Request from
· SDF-40167: In homepage , CAB Change Approvals will be shown again, if recommendation
· SDF-56875: Request mail for CAB recommendations is now added to 'Change History'.
· SDF-57122: Option to mark the field 'Status Comments' as mandatory or not, by configuring
the same in a given Change Template.
· SDF-57233: Display the status notifications details when Stage/Status is changed.
· SDF-20953, SDF-46087, SDF-57686, SDF-58439: In Request, the content in main description,
conversation and notification will be shown ,even if the content is more than 64K.
· SDF-59519: REST API Documentation tool which gives the option to try different REST API.
· SDF-59310: "Approvers" column in Solution List View which would show the most recent set of
approvers for a pending solution.
· SDF-59360: Search for solutions, if the user enters space after the word to be searched.
· SDF-59311: Status for solutions imported from XLS cannot be Approved/Rejected, if the logged
in user does not have the permission to approve solutions.
· SDF-59896: Suggestions of announcements and solutions will be sent in Requester's
acknowledgement mail when a new Incident Request is created. This is regardless of the mode of
creation-Web Form/ E-Mail/ E-mail command/ API/ Mobile applications/ Mobile clients.
· Note: After upgrading, enable the "Acknowledge requester by e-mail when a new request is
received" under Admin->Notification Rules. Also, include the $AutoSuggest token in the 'Customize
Template' section and save it.
· SDF-60160: Asset Cost Enhancements: key cost values like operational cost, total cost of
ownership, current book value are made available in asset's list view and reports.
· SDF-58758: Notifications on asset warranty expiry and asset expiry to technicians can be
configured under Admin tab -->Notification rules.